To reset the phone to the default presets, please follow the next steps: Main Menu -> Settings -> Backup and Reset->Reset to factory settings.
E3 Sign
How can you reset it to default presets?
How can I view the recently started apps?
To view your recently started apps it is necessary to press the bottom left touch key (the 3 horizontal parallel lines) until the recently started apps tabs is shown. To close them, it is necessary to slide to the left or to the right on each window.
How do I view more info about the phone (Battery level, SIM card status, IMEI info)?
To view more information about the phone (Battery level, SIM card status, IMEI info) it is necessary to access Menu>Settings>About Phone>Status
How can I install apps, others than the ones downloaded from the App Store?
To be able to install the apps downloaded from other sources, it is necessary to access Menu>Settings>Privacy and Security>Unknown sources> On
Can I use another Launcher than the already installed one?
Yes, you can change the phone's launcher by using a profile app that can be downloaded from the App Store.
How do I delete the preinstalled apps?
The apps cannot be uninstalled but they can be deactivated by following the next steps: Menu>Settings>Apps>All>Select the desired app>Deactivate
How can I backup my Contacts, SMS and Calls?
To create a backup, please follow the next steps: Menu> Settings > Backup >On
Why some apps are not working properly?
Many apps suggested and available by the developers, without compatibility testing with the operating systems and hardware configuration first, of different products models, so there might be APK documents that they are not fully compatible with your device.
How do I activate the smart operating feature? (When the phone is turned off, by drawing a special sign a feature will be activated)
To activate this feature you will need to do the next setting: Menu> Settings> Gesture & Motion >Smart Start > On
How do I activate the floating video feature?
To activate this feature, you must open a video from your gallery, by keeping the phone horizontally press the two overlapped squares from the bottom right that indicate size. The image can be brought back to full screen by pressing again the same icon.
How the "Turn on mute" feature is being activated?
Menu>Settings >Gesture & Motion >Turn to deactivate the sound.
How can I modify the predefined answers when I am rejecting a call?
Menu>Phone>Press the three horizontal lines under the display>Settings>More Settings >Quick Answers > Select a quick answer to modify
How do I activate the Call waiting feature?
Menu->Phone > Press the three horizontal lines under the display->Settings->Voice Call->More Settings-> Call Waiting > On
How do I activate the Geo-tagging feature?
In the photo app it is necessary to access Settings and activate the Location feature.
How can I take a screenshot without using a profile app?
To take a screenshot without using a profile app is necessary just to press at the same time the Power and Volume- keys.
How do I activate Wi-Fi, Bluetooth, Data Connection etc.?
Slide down the shortcuts bar, in the top right part there is the Settings option and here you can activate the desired feature.
How can I transform my phone into a hotspot?
To transform your phone into a hotspot, follow the next settings: :
Menu>Settings>Mobile Networks>Tethering and Portable Hotspot>Wi-Fi Hotspot>Enable
How do I deactivate the predictive text or the spell checker?
To deactivate this feature, it is necessary to follow the next steps: Menu>Settings>Language and Input>Untick "Spell Checker".
How can I unblock the phone with my fingerprint?
To set the fingerprint unblock it is necessary to access Menu >Settings>Privacy and Confidentiality>Lock Screen>Fingerprint.
After this, you must register the fingerprint.
How can I use the phone as a remote control?
To use the phone as a remote control it is necessary to access Menu>ZaZa Remote.
Next, select the deevice that will take the phone's commands (TV,STB,Projector etc ) and its model.
How do I view more info about the phone (Battery level, SIM card status, IMEI info)?
To view more information about the phone (Battery level, SIM card status, IMEI info) it is necessary to access Menu>Settings>All Settings>About Phone>Status