To turn on mobile data, follow the next steps: Menu-> Settings-> Network and internet-> Data usage-> Turn on mobile data for the desired SIM. For the internet service to be active, you need to enable the data connection also from the quick menu. Slide up and check the Mobile data option.
Soul X5
How can I turn on mobile data?
How can I reset the phone to the factory settings?
In order to reset the device to the initial settings, please follow the next steps: Menu-> Settings -> More settings-> Create back up copy and reset-> Reset to factory settings-> Confirm reset.
How can I view the recently started apps?
To view the recently started apps press on the butto left square button and the recently opened apps tabs will be displayed. To close them individually, swipe left or right on the window of choice or, to completely close them, press on the recent apps button.
How can I access more info about the phone (Battery level, SIM card status, IMEI info)?
To view more information about the phone (Battery level, SIM card status, IMEI info) please access Menu-> Settings-> Sistem-> About Phone-> Status.
How can I install apps, others than the ones downloaded from Play Store?
In order to install apps downloaded from other sources, you need to access Menu-> Settings-> Apps and notifications-> Advanced-> Special apps access-> Unknown apps install-> grant the necessary permissions.
How can I use another Launcher than the preinstalled one?
The phone launcher can be changed by using a profile app which you can download from Play Store.
How do I delete the preinstalled apps?
The apps cannot be uninstalled, but can be deactivated, by following the next steps: Menu-> Settings-> Advanced settings-> Apps-> All-> Select desired app-> Turn off.
How can I make a backup for the Phone Book, SMS and Calls?
In order to make the backup, please follow the next steps: Menu-> Settings-> More Settings-> System backup copy
Why aren’t some APK apps functioning accordingly?
Many apps are proposed and provided by developers without previous compatibility tests with the operating systems and hardware configurations of different product models, so there can be certain APK documents that are not totally compatible with your device.
How can I make a screenshot without using a profile app?
To make a screenshot without using a profile app you have to simultaneously press the Power and Volume minus keys or you can use the Super screencapture function from the quick settings meniu (the menu from the notification tab).
How can I turn on the Wi-Fi, Bluetooth, Data etc?
Slide down on the shortcut bar and turn on/off the desired option or from Settings you can also turn on any option you want.
How can I turn my phone into a hotspot?
To turn your phone into a hotspot, follow the next steps: Menu-> Settings->Tethering and Portable Hotspot-> Wi-Fi Hotspot-> Enable.
How do I turn off the predictive text or the spell checker?
To turn off this feature, you need to take the next steps: Menu-> Settings-> More settings-> Language and text input-> Spell checker-> Off and for predictive text Menu-> Settings -> More settings-> Language and text input-> Virtual keyboard-> Google keyboard-> Spell Checker-> Turn on/off according to your preferences.
How can I change the predefined answers in the case of rejecting a call?
Menu-> Phone-> More-> Settings-> Call settings-> Advanced settings-> Answer through message-> Select the answer to be modified.
How can I redirect phone calls?
In order to redirect phone calls, you must follow the next steps: Menu-> Phone-> More-> Settings-> Call settings-> Select SIM-> Call forwarding-> here you can activate the call forwarding according to your option:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Next, you type in the number you wish to redirect to-> Enable
How do I assign a picture to a contact?
To customize a contact from your phone with a photo, the contact must be saved in the phone's memory or in the Google account (you can't assign a photo if the contact in saved on SIM). Go to: Menu-> Contacts-> Open the contact of choice-> Edit-> Press the contact's icon from the upper left part of the screen-> Choose the method of adding the photo (Take photo, Select from special gallery or Choose from gallery)-> Choose photo-> Save the change by pressing on Save in the upper right part of the screen.
How can I change the bluetooth’s name?
Access Menu-> Settings-> Bluetooth-> Turn Bluetooth on-> More-> Rename.
How can I turn on the Call waiting function?
Follow the steps: Menu-> Phone-> More-> Settings-> Call settings-> Select SIM-> More settings-> Call waiting - ON
How can I turn on Smart gestures feature? (when the screen is inactive the assigned option will open by drawing a special sign)
To turn on Smart gestures, go to Menu-> Settings-> More settings-> Smart gestures-> Turn on smart gestures-> Gestures for inactive screen-> Select the option for predefined gestures.
The phone is connected to a PC, but the device is not recognized. How can I update my device's driver?
In order to update the device’s driver, so that it can be recognized and the memory is visible on the PC, you need to do the following: Double click on My Computer (This PC) -> Select the “Manage” option-> In the new open window select the “Device manager” option from the left side-> A list with the drivers from the PC will be displayed in the right side. A driver named “Unknown device” will be displayed -> Select and right click on it -> Select “Update driver software” -> A new window will be displayed, select “Browse my computer for driver software” -> Select “Let me pick from a list of device drivers from my computer” -> “Show all devices” -> Select “MTP USB Device” from the next window -> the driver will be updated and a confirmation message will de displayed. After following these steps, the device’s memory will be shown when accessing the PC.
How can I turn on or adjust the key vibration?
The vibration is set by default in the Google keyboard. In order to adjust the vibration intensity while pressing the keys, you need to do the following: Access Menu-> Settings-> More settings-> Language and text input-> Virtual keyboard-> Press on “Google keyboard”-> Select “Preferences”-> Haptic feedback on keypress- checked-> Vibration intensity-> Vibration will be felt.
How to turn in smart signs?
Go to Menu-> Settings-> More setings-> smart signs-> turn on the gestures of choice.
How do I change the home screen mode?
In the home screen press and hold an empty area for 2-3 seconds-> Screen settings-> Home screen mode-> choose mode.
How can I turn on the Smart eye protection option?
Go to Menu-> Settings-> Display-> Smart eye protection-> Turn on. Here you can also set the protection effect and timeframe. If you want the Smart eye protection option to notify you while you are using the device, then go to Menu-> Settings-> More settings-> Accesibility-> Turn on Smart eye protection (the option will notify you to turn it on after aprox 5 minutes of using the device).
How can I turn on the smart Group selfie option?
When using the frontal camera and the device identifies a larger group (more than 3 people), it will automatically suggest switching on to "Group Selfie" mode. Using advanced algorithms based on AI, the device will capture and process images based on which it will create the perfect panoramic selfie. The option can be turned on from Menu-> Settings-> More settings-> Accesibility-> Turn on smart group selfie
How do I enable Smart Cache Cleaning?
From the Smart Cleaning option you can turn on Auto Cache Cleaning every morning at 04:00, but you can also choose the smart cleaning of the apps running in the background when the device is in standby for more than 2 hours.
This option can be enabled from Menu -> Settings -> More Settings -> Accessibility -> Smart cache cleaning -> Enable the desired options.
How can I enable the Screen shift option?
To switch the screen ratio between 18:9 and 19:9 you must slide down from the upper left corner (the device must be unlocked) and change the screen area between a rectangular shape and a U-shaped one. To turn on this option, go to Menu-> Settings-> Screen-> Change screen area display-> Turn on.
How do I change the display mode for the navigation bar?
Go to Menu-> Settings-> Navigation bar and here you can change the order, color, hide the navigation bar or can use the slides to access common functions such as Home, Back or History.
How can I use FunEmoji?
Go to Camera-> access the first upper left icon-> select FunEmoji.
How can I use Live Photo?
Go to Camera-> access the first upper left icon-> select Live Photo..
How can I enable the Face ID option?
To enable the Face ID option you must have a Google account and follow the steps: Menu-> Settings-> Lock screen-> Safety password-> Password status-> (select the desired password: model, PIN code, password)-> Smrt Lock-> Insert safety password-> Trusted face-> Configure-> Forward-> Scan face.