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In order to turn on the mobile data, you need to go through the following steps: Menu -> Settings -> Dual SIM settings -> Mobile data -> SIM Selection.
You need to also activate the mobile data connection from the quick settings menu. Slide from bottom to top ↑, click on Mobile Data shortcut -> on.
How can the device be reset to the default presets?
To reset the phone to the default presets, please follow the next steps: Menu -> Settings -> Advanced settings-> Create a backup copy and reset -> Reset to factory settings.
How can I view the recent apps?
In order to view the recently started apps, you need to press the left bottom capacitive button, marked with a square, until the recently started apps tabs appear. To close them, you must slide left or right on each window.
How can I access more info about the phone (Battery level, SIM card status, IMEI info)?
To view more information about the phone (Battery level, SIM card status, IMEI info) please access Menu -> Settings -> About Phone -> Status.
How can I install apps, others than the ones downloaded from the Play Store?
In order to install apps downloaded from other sources, you need to access Menu -> Settings -> Security -> Unknown sources -> on.
Can I use another Launcher than the preinstalled one?
Yes, the phone launcher can be changed by using a profile app from Play Store.
Also, you can change the colors of the installed launcher according to your preferences, with the Chameleon function. Access Menu -> Chameleon -> Preview -> Ok.
How can duplicate contacts be removed?
Please access Menu -> Contacts -> More (the three points from the bottom right of the display) -> Merge contacts.
How can I make a backup for the Phone Book, SMS and Calls?
In order to make the backup, please follow the next steps: Menu -> Settings -> Advanced settings -> Create backup copy and reset -> Create a data backup copy/System backup copy.
Why don’t some apps function accordingly?
Many apps are proposed and provided by the developers without previous compatibility tests with the operating systems and hardware configurations of different product models, so there can be certain APK documents that are not totally compatible with your device.
How do I activate the floating video feature?
In order to activate this feature, you will have to play a video from Gallery, by keeping the phone in a horizontal position and press the two overlapped squares from the bottom right that indicate the resizing. The image can be brought back to full screen by pressing again the same icon.
How can I take a screenshot without using a profile app?
To take a screenshot without using a profile app you have to simultaneously press the Power and Volume minus keys.
How do I activate Wi-Fi, Bluetooth, Data Connection etc.?
Slide up the shortcut bar, then enable/disable the desired option.
How can the Call waiting feature be activated?
Access Menu -> Phone -> More (the three points from the bottom right of the display) -> Settings -> Settings -> Select SIM -> Advanced settings -> Call waiting -> on.
How can I redirect phone calls?
In order to redirect phone calls, you must follow the next steps: Menu -> Phone -> More (the three points from the bottom right of the display) -> Settings -> Settings -> Call settings -> Select SIM -> Call forwarding -> here you can activate the call forwarding according to your option:
Always forward
Forward when busy
Forward when unanswered
Forward when unreachable
Next, you type in the number you wish to redirect to -> Enable.
How can I activate the dts effect function?
In order to access the DTS settings, you must launch the Music app, open an album and the play a song. On the right part of the screen you will notice a symbol marked with 3 squares and a triangle. Here you can access the Equalizer and select the effects according to the accessory you are using (in-ear, standard headphones, speaker box etc.)
How do I activate the Geo-tagging feature?
In the photo app, access Settings -> Geo Location.
How can I turn my phone into a hotspot?
To turn your phone into a hotspot, follow the next steps:
Menu -> Settings -> More -> Tethering and Portable Hotspot -> Wi-Fi Portable Hotspot -> Enable.
How do I deactivate the predictive text or the spell checker?
To deactivate this feature, you need to take the next steps: Menu -> Settings ->Advanced settings -> Language and Input -> Spell Checker -> Off.
Why are apps forced shut down while activating the Extreme Mode for energy saving?
The Extreme Mode shuts down all apps which run in the background and allow access only to Contacts, Call logs, Messages and Clock. As the running apps are forced shut down, you might get various notification messages on this topic.
How do I set different ringtones for each SIM?
Access Menu -> Settings -> Audio profiles -> Select a custom ringtone for each SIM.
How can I select the 3G network on one of the 2 SIM cards?
Access Menu -> Settings -> Mobile networks -> 3G switch -> Select SIM.
How do I activate the smart operating feature? (When the phone is turned off, by drawing a special sign a feature will be activated)
To activate this feature you will need to do the following setting: Menu -> Settings -> Advanced Settings -> Smart gestures (ON) -> Fast operating (ON) -> choose a function for each sign.
By default, the shortcuts are set for camera, email, music and torch, but this can be modified with any other app (or phone contact) after you check the feature, by pressing C image (Camera) -> Open app -> Select the app.
How do I reset the apps preferences?
For instance, if you are playing a MP3 file from the File Explorer, you will see a pop up asking you which is the player you wish to use to play the file. If you tick “always” on a certain player and wish to change it later on, you have to reset this preference by following the next steps: Menu -> Settings -> Advanced settings -> Apps -> Reset apps preferences -> Reset apps.
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