To reset the phone to the default presets, please follow the next steps: Main Menu -> Settings -> Advanced Settings > Backup and Reset->Reset to factory configuration.
X2 Soul PRO
How can you reset it to default presets?
How can I view the recently started apps?
To view the recently started apps it is necessary to press long the capacitive bottom left key marked with a square until the tabs with the recent started apps are displayed. To close them, it is necessary to slide to the left on each window.
How do I view more info about the phone (Battery level, SIM card status, IMEI info)?
To view more information about the phone (Battery level, SIM card status, IMEI info) it is necessary to access Menu>Settings>About Phone>Status
How can I install apps, others than the ones downloaded from the App Store?
To be able to install the apps downloaded from other sources, it is necessary to access Menu>Settings>Security>Unknown sources- checked.
Can I use another Launcher than the already installed one?
Yes, you can change the phone's launcher by using a profile app that can be downloaded from the App Store.
You have the possibility to change the colour of the installed launcher (according to your preferences), with the help of the Chameleon app.
Menu ->Chameleon ->Preview >Ok.
This app uses the surrounding colours and uses them in the Allview launcher.
How do I delete the preinstalled apps?
The apps cannot be uninstalled but they can be deactivated by following the next steps: Menu>Settings>Advanced Settings>Apps>All>Select the desired app>Deactivate.
How do I remove the duplicate contacts?
Menu>Contacts>Press the three vertical dots on the right part of the display >Merge Contacts.
How do I activate the smart answer feature? (Put the phone near your ear to answer automatically).
To activate this feature you will need to do the next setting: Menu> Settings> Advanced Settings > Smart signes >Smart gestures (On)> Smart answer > Checked.
How can I backup my Contacts, SMS and Calls?
To create a backup, please follow the next steps: Menu> Settings>Advanced Settings >Backup and reset ->Create a backup for data.
Why some apps are not working properly?
Many apps suggested and available by the developers, without compatibility testing with the operating systems and hardware configuration first, of different products models, so there might be APK documents that they are not fully compatible with your device.
How do I activate the smart operating feature? (When the phone is turned off, by drawing a special sign a feature will be activated)?
To activate this feature you will need to do the next setting: Menu> Settings> Advanced Settings > Smart signes > Smart gestures(On) > >Fast operating>Ticked
By default, the shortcuts are set for camera, email and music but this can be modified with any other app (or phone contact) after you will tick the feature, by pressing C image (Camera) >Open app > Select the app.
Also other features can be set according to the gesture done by the customer on the lock screen (O,S,W,Z etc.).
How do I activate the floating video feature?
In order to activate this feature , you will have to play a video from Gallery, by keeping the phone in a horizontal plan press the two overlapped squares from the bottom right that indicates the resizing. The image can be brought back to full screen by pressing again the same icon.
How do I activate the Call waiting feature?
Menu ->Phone > Press the three dots from the right part of the display->Settings-> More Settings-> Call Waiting > Ticked.
How do I access the Dts Effect?
In order to access the DTS settings you must start the Music app, open an album and play a song; on the playing screen, on the right part you will find a symbol marked with 3 squares and a triangle. Here you will access Sound Effect and you can select the effects according to the used accessory (in ear headset, standard headset, speaker etc.)
In order to select the effects it is necessary to access Volume Effects and according to your preference you have more options (Folk, Jazz etc.).
How do I activate the Geo-tagging feature?
In the photo app, access Settings ->Geo Location.
How can I take a screenshot without using a profile app?
To take a screenshot without using a profile app is necessary just to press at the same time the Power and Volume- keys.
How do I activate Wi-Fi, Bluetooth, Data Connection etc.?
Slide up the shortcut bar and here enable/disable the wanted option.
How can I transform my phone into a hotspot?
To transform your phone into a hotspot, follow the next settings: :
Menu>Settings>More>Tethering and Portable Hotspot>Wi-Fi Hotspot>Enable.
How do I deactivate the predictive text or the spell checker?
To deactivate this feature, it is necessary to do the next steps: Menu>Settings>Advanced Settings>Language and Input>Spell Checker>On.
Why are the apps forced shut down the moment the Extreme Mode for energy saving is turned on?
Extreme Mode terminates the background apps and grants access to Contacts, Calls, Messages and Clock only. Since the background apps are forced shut down, there is the possibility to receive various messages through which you are being informed that they have been shut down.