AGREEMENT WHEN ACCESSING THE ALLVIEW WEBSITE

We hereby notify you that S.C. Visual Fan S.R.L. may collect any information about your person, through any type of identifiers such as name, identification number, location data, online identifier or one or more specific elements of your physical or social identity; To continue browsing the ALLVIEW website, please check the box "Accept".

Spare Parts and Software

The procedure for purchasing spare parts according to Commission Regulation (EU) 2019/2021


The spare parts mentioned in Commission Regulation (EU) 2019/2021 (electronic plate, power supply, remote control) can be purchased for at least 7 years after being placed on the market.

 

The products are identified in the list below or from the information provided by the back label of the product (product/model/software version:…. + 7 years - the date until which the spare parts mentioned above will be available).

To honor the orders, the client will be able to request by e-mail the needed parts, mentioning the serial number of the product. The email address can be found by accessing the link below: https://www.allviewmobile.com/index.php/support-and-service.

The service will confirm the existence of the requested spare part in stock or the estimated date when it will become available (but not more than 15 working days from the receipt of the order and payment of the proforma invoice), the price, and the delivery method. Following the firm order, the Fiscal Invoice (for spare parts in stock) or Proforma Invoice (for the parts to be available) will be issued. After paying the Fiscal Invoice or the Proforma Invoice, the spare part and the Fiscal Invoice will be delivered to the customer according to the agreed procedure.

Software and firmware updates will be made available for eight years free of charge.

 

For any questions related to product versions/parts/software/software installation/identification related to a product, we are at your disposal. The customer can obtain the necessary information through the Customer Support service, available on the following page: http://ticket.allviewmobile.com/

 

Products Model Version (Identification No.) Production Date Spare Parts Availability Software Availability Download Software Download Procedure
Feature phones D2 Senior SV9.0   (1) Aprilie 2021 Mai 2028 Mai 2029 http://86.125.99.75:5000/sharing/qhKs8i8PJ http://86.125.99.75:5000/sharing/H99R6aUXX
V2_1_10   (1) http://86.125.99.75:5000/sharing/JljY36n9n
V2_1_13  (1) http://86.125.99.75:5000/sharing/119pZa1eq
V2_1_15   (2) http://86.125.99.75:5000/sharing/nvp0JIXls
V2_3_16   (3) http://86.125.99.75:5000/sharing/rFc60Ag6l
D3 Senior V1_1_04 Iulie 2021 August 2028 August 2029 http://86.125.99.75:5000/sharing/oOLj74Gdg  http://86.125.99.75:5000/sharing/bwCucwtkK 
H4 Join SV7.0 Mai 2021 Iunie 2028 Iunie 2029 http://86.125.99.75:5000/sharing/MoB1Zp0x7  http://86.125.99.75:5000/sharing/ltMmk7vo1
SV10.0 http://86.125.99.75:5000/sharing/L433RfqFS 
SV11.0 http://86.125.99.75:5000/sharing/EldQk7TN5 
SV12.0 http://86.125.99.75:5000/sharing/2OIWBCxma 
SV13.0 http://86.125.99.75:5000/sharing/4ezN4rdv2 
SV14.0 http://86.125.99.75:5000/sharing/aIKnS4t48 
L801 V1_1_08 Aprilie 2021 Mai 2028 Mai 2029 http://86.125.99.75:5000/sharing/Wp3H6cy6i  http://86.125.99.75:5000/sharing/M1GEjLZCw
V1_1_10 http://86.125.99.75:5000/sharing/mhwk1yHWm 
V1_1_16 http://86.125.99.75:5000/sharing/R5NV83055 
V1_1_18 http://86.125.99.75:5000/sharing/kKrstD6GI 
M20 Luna V1_1_12 Iunie 2021 Iulie 2028 Iulie 2029 http://86.125.99.75:5000/sharing/fTz4kT7hh  http://86.125.99.75:5000/sharing/aB4YihRGr
M8 Stark SV4.0   (1) Iunie 2021 Iulie 2028 Iulie 2029 http://86.125.99.75:5000/sharing/thqqocT0I  http://86.125.99.75:5000/sharing/alEJLUIfn
SV2.01   (2) http://86.125.99.75:5000/sharing/Ie9b4v7ZW 
SV2_3_05   (3) http://86.125.99.75:5000/sharing/BwP4Nh9vI 
V2_4_07   (4) http://86.125.99.75:5000/sharing/QNhi55Vdz 
M9 Join SV4.0 Iunie 2021 Iulie 2028 Iulie 2029 http://86.125.99.75:5000/sharing/PYQA5z4G6  http://86.125.99.75:5000/sharing/WffycOP5A
V2_1_07 http://86.125.99.75:5000/sharing/xNr5imu6y 
Smartphones A10 Max A10_Max_V16 Aprilie 2021 Mai 2028 Mai 2029 http://86.125.99.75:5000/sharing/zXORjLGql http://86.125.99.75:5000/sharing/KJpmmU7QQ
A20 Lite A20_Lite_SV10 Mai 2021 Iunie 2028 Iunie 2029 http://86.125.99.75:5000/sharing/kYFkR08Kk http://86.125.99.75:5000/sharing/zrjv3Wf6j
A20 Max A20_MAX_SV11.0 Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/B6aUYsjUB http://86.125.99.75:5000/sharing/7NbeIfgKN
Soul X8 Pro X8_Soul_Pro_2201_T2080 Iunie 2021 Iulie 2028 Iulie 2029 http://86.125.99.75:5000/sharing/F8VlbwDq3 http://86.125.99.75:5000/sharing/zT88wFlDK
Soul X8 Style X8_Soul_Style_SV13.0 Iunie 2021 Iulie 2028 Iulie 2029 http://86.125.99.75:5000/sharing/kcqDLqFaZ http://86.125.99.75:5000/sharing/SIXrBM7AW
V5 Viper V5_VIPER_SV5.0 Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/4gII41PLf http://86.125.99.75:5000/sharing/YPAMnESUo
Tablets AX503 AX503_SV8.0 (android 8.1) Iulie 2021 August 2028 August 2029 http://86.125.99.75:5000/sharing/bfta93z81 http://86.125.99.75:5000/sharing/L4jP6RBEa
AX503_SV14.0 (android 10) http://86.125.99.75:5000/sharing/5cHNiirJx
Viva 803G Viva_803G_SV13.0 Iulie 2021 August 2028 August 2029 http://86.125.99.75:5000/sharing/aakPB9C1F http://86.125.99.75:5000/sharing/2KRm8ZZV0
Viva 1003G Viva_1003G_SV16.0 Iulie 2021 August 2028 August 2029 http://86.125.99.75:5000/sharing/Qa6HxQpPP http://86.125.99.75:5000/sharing/ZvkbUlzWH
Viva 1003G Lite Viva_1003G_Lite_SV11.0 (android 8.1) August 2021 Septembrie 2028 Septembrie 2029 http://86.125.99.75:5000/sharing/7k5MzLvYK http://86.125.99.75:5000/sharing/9lrxSmqAR
Viva_1003G_Lite_SV8.0 (android 10) http://86.125.99.75:5000/sharing/6akgyTMSg
Viva C703 Viva_C703_SV15.0 (android 8.1) Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/elN1GxOcX http://86.125.99.75:5000/sharing/dq0cCAhui
Viva_C703_SV25.0 (android 10) http://86.125.99.75:5000/sharing/fi3jjHfjQ
Viva H1003 LTE PRO/3 H1003_LTE_PRO3_SV1.0 Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/mKe3c1XDC http://86.125.99.75:5000/sharing/YMTpfitjz
Viva H1004 LTE H1004_LTE_V12.0 Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/MXRxyMp5G http://86.125.99.75:5000/sharing/fULpoojym
Viva H1003 LTE PRO/1-32GB H1003_LTE_PRO1_SV18.1 Ianuarie 2021 Februarie 2028 Februarie 2029 http://86.125.99.75:5000/sharing/7u48ldJNL http://86.125.99.75:5000/sharing/o7FlbEHru
Viva H1003 LTE PRO/1-64GB H1003_LTE_PRO1_SV14.0 Ianuarie 2022 Februarie 2029 Februarie 2030 http://86.125.99.75:5000/sharing/idn1lSlMP http://86.125.99.75:5000/sharing/o7FlbEHru
Notebooks Allbook H Windows / Ubuntu Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/YxZrCdTNf  
Allbook I Windows / Ubuntu Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/50t0I9MnY  
Allbook J Windows / Ubuntu Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/eMQt2OrrK  
TVs 24ATC5000-H TFT219429   (1) Septembrie 2021 Octombrie 2028 Octombrie 2029 http://86.125.99.75:5000/sharing/fURCZYF91 http://86.125.99.75:5000/sharing/6P5mg3eXK
TFT220465   (2) http://86.125.99.75:5000/sharing/APRyXaqs2
TFT221137   (3) http://86.125.99.75:5000/sharing/ogeSsbsaN
TFT221137   (4) http://86.125.99.75:5000/sharing/lKSTomQdc
24ATC6000-H SV1 Martie 2022 Aprilie 2022 Aprilie 2030 http://86.125.99.75:5000/sharing/Gl6aqLnBw http://86.125.99.75:5000/sharing/rdQtbiwOF
32ATC5000-H/2 TFT220039   (1) Iulie 2021 August 2028 August 2029 http://86.125.99.75:5000/sharing/CdgVzFkfb http://86.125.99.75:5000/sharing/TpYAMDaff
TFT220039   (1) http://86.125.99.75:5000/sharing/b4y8Mifsw
TFT221045   (2) http://86.125.99.75:5000/sharing/Y6IfB8obJ
TFT221045   (3) http://86.125.99.75:5000/sharing/mu3GEj15F
TFT221194   (4) http://86.125.99.75:5000/sharing/ZUPSUDX6w
TFT221045   (5) http://86.125.99.75:5000/sharing/NfuDsG2OS
TFT221194   (6) http://86.125.99.75:5000/sharing/b9Opd7VoA
TFT221194   (7) http://86.125.99.75:5000/sharing/wBJZkx9aH
32ATC6000-H SV1 Martie 2022 Aprilie 2029 Aprilie 2030 http://86.125.99.75:5000/sharing/eo6OiPXlO http://86.125.99.75:5000/sharing/ffG0guy3a
SV2 http://86.125.99.75:5000/sharing/fBd1IXmgX
32ATC6500-H SV1 Iulie 2021 August 2028 August 2029 http://86.125.99.75:5000/sharing/G6RA3rFXK http://86.125.99.75:5000/sharing/GbMwAQmr2
SV2 http://86.125.99.75:5000/sharing/U3gQOE8RL
SV3 http://86.125.99.75:5000/sharing/wyxckuRXF
32ePlay6000-H SV1   (1) Iulie 2021 August 2028 August 2029 http://86.125.99.75:5000/sharing/Zyim7IgN7 http://86.125.99.75:5000/sharing/ihVxBeLjr
SV2   (2) http://86.125.99.75:5000/sharing/QsPiPtyQx
SV3   (3) http://86.125.99.75:5000/sharing/2kKWHe41C
SV4   (4) http://86.125.99.75:5000/sharing/Rssgm9cwZ
SV5   (5) http://86.125.99.75:5000/sharing/aGQL6d5FJ
SV6   (6) http://86.125.99.75:5000/sharing/dYGxbycnM
SV7   (7) http://86.125.99.75:5000/sharing/Mfin3ZBHX
SV8   (8) http://86.125.99.75:5000/sharing/k5nknpZ5V
32ePlay6100-H/1 SV1 Iulie 2021 August 2028 August 2029 http://86.125.99.75:5000/sharing/0bcuIk2ds http://86.125.99.75:5000/sharing/2JGdKkd2g
SV2 http://86.125.99.75:5000/sharing/3fGyeCtV7
SV3 http://86.125.99.75:5000/sharing/duqj7ChGZ
32ePlay6500-H/1 SV1   (1) Septembrie 2021 Octombrie 2028 Octombrie 2029 http://86.125.99.75:5000/sharing/WaNNUxsmb http://86.125.99.75:5000/sharing/llt7owUEQ
SV2   (2) http://86.125.99.75:5000/sharing/BQ18DHVXl
SV3   (3) http://86.125.99.75:5000/sharing/OFnf58Zi6
SV4   (4) http://86.125.99.75:5000/sharing/b6A49Gxrk
SV5   (5) http://86.125.99.75:5000/sharing/M0Jr3D0mZ
SV6   (6) http://86.125.99.75:5000/sharing/3zlTRrUOW
40ATC5000-F/1 TFT220012/035   (1) Septembrie 2021 Octombrie 2028 Octombrie 2029 http://86.125.99.75:5000/sharing/cdwUhW8IP http://86.125.99.75:5000/sharing/r9xW3ABm4
TFT221116   (2) http://86.125.99.75:5000/sharing/N2EWe23WF
TFT221116   (3) http://86.125.99.75:5000/sharing/E1rg6Fik6
40ATC6000-F SV1 Martie 2022 Aprilie 2029 Aprilie 2030 http://86.125.99.75:5000/sharing/n4gGSm2Ry http://86.125.99.75:5000/sharing/rAqK1NTYo
40ePlay6000-F/1 SV1   (1) Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/TPsbz0U4H http://86.125.99.75:5000/sharing/XMyhRQn93
SV2   (1) http://86.125.99.75:5000/sharing/uB3rhLIs9
SV3   (2) http://86.125.99.75:5000/sharing/MxQDhAujp
SV4   (3) http://86.125.99.75:5000/sharing/eizHCTPgv
SV5   (4) http://86.125.99.75:5000/sharing/djtqmU8KZ
SV6   (5) http://86.125.99.75:5000/sharing/wUzdUyT1e
SV7   (6) http://86.125.99.75:5000/sharing/wvJtcYncD
42ePlay6000-F/1 SV1 Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/jiCFySHS7 http://86.125.99.75:5000/sharing/fzjFC5wfG
SV2 http://86.125.99.75:5000/sharing/RBAGSrQPX
SV3 http://86.125.99.75:5000/sharing/roAOWXEcz
43ePlay6000-U SV1 Octombrie 2021 Noiembrie 2028 Noiembrie 2029 http://86.125.99.75:5000/sharing/lkouXMXTc http://86.125.99.75:5000/sharing/KHD5Xi1f6
43ePlay6100-U SV1 Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/XR4T57k4E http://86.125.99.75:5000/sharing/OvZxT0zth
SV2 http://86.125.99.75:5000/sharing/KOE0uGRvd
43ePlay7100-U SV1 Mai 2021 Iunie 2028 Iunie 2029 http://86.125.99.75:5000/sharing/hsAeIyCp1 http://86.125.99.75:5000/sharing/z1uo3IFPJ
SV2 http://86.125.99.75:5000/sharing/IrBFPbjpP
SV3 http://86.125.99.75:5000/sharing/ypNAllbNF
50ePlay6000-U SV1 Mai 2021 Iunie 2028 Iunie 2029 http://86.125.99.75:5000/sharing/0cAS7Vu87 http://86.125.99.75:5000/sharing/sg7hl24sX
50ePlay7100-U SV1 Mai 2021 Iunie 2028 Iunie 2029 http://86.125.99.75:5000/sharing/djrsfE7nJ http://86.125.99.75:5000/sharing/7Bp108OUF
SV2 http://86.125.99.75:5000/sharing/9anwly5O6
SV3 http://86.125.99.75:5000/sharing/AzoD6aHZN
58ePlay6000-U SV1 Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/2W3d0XmIY http://86.125.99.75:5000/sharing/lJzLaklPm
SV2 http://86.125.99.75:5000/sharing/GKClDs4Ic
65ePlay7100-U SV1 Mai 2021 Iunie 2028 Iunie 2029 http://86.125.99.75:5000/sharing/hzAY6LTr1 http://86.125.99.75:5000/sharing/QHgViLxdq
SV2 http://86.125.99.75:5000/sharing/1fPy4BNPt
SV3 http://86.125.99.75:5000/sharing/cg0rs6j81
QL43ePlay6100-U SV1   (1) Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/1eWRb7GYC http://86.125.99.75:5000/sharing/rSYzYRWmI
SV2   (2) http://86.125.99.75:5000/sharing/I8tN94Q4b
QL50ePlay6100-U SV1 (1) Aprilie 2021 Mai 2028 Mai 2029 http://86.125.99.75:5000/sharing/zaT1dnTpM http://86.125.99.75:5000/sharing/9QgSky8Bj
SV2 (2) http://86.125.99.75:5000/sharing/zVwsLqnbV
SV2 (3) http://86.125.99.75:5000/sharing/pyJpc097I
SV2 (4) http://86.125.99.75:5000/sharing/OfE3vBJ4b
SV2 (5) http://86.125.99.75:5000/sharing/4B4w45rJp
SV2 (6) http://86.125.99.75:5000/sharing/CkF2mFE75
SV2 (7) http://86.125.99.75:5000/sharing/eJSObpqU0
SV2 (8) http://86.125.99.75:5000/sharing/nYjsBtpal
QL65ePlay6100-U SV1 (1) Martie 2021 Aprilie 2028 Aprilie 2029 http://86.125.99.75:5000/sharing/QvhGy4XEZ http://86.125.99.75:5000/sharing/9AFyOKvHT
SV2 (2) http://86.125.99.75:5000/sharing/e7Q9ZBhJC
SV3 (3) http://86.125.99.75:5000/sharing/N8b5Bholu
SV3 (4) http://86.125.99.75:5000/sharing/A3ODXiHDd
SV3 (5) http://86.125.99.75:5000/sharing/b8pXyjcfU
SV3 (6) http://86.125.99.75:5000/sharing/X7XoehtWU
SV3 (7) http://86.125.99.75:5000/sharing/tCsL1RcyU