P9 Energy lite 2017 - Smartphones - FAQ

How can mobile data be activated?

In order to activate the mobile data, you need to go through the following steps: Menu -> Settings -> SIM cards-> Mobile data -> Select the desired SIM or Settings-> Data usage-> Select mobile data for the desired SIM. You need to also activate the mobile data connection from the quick settings menu. Slide from top to bottom, click on the SIM shortcut-> turn on mobile data.

How can I reset the phone to the factory settings?

In order to reset the device to the initial settings, please follow the next steps: Menu-> Settings -> Backup copy-> Reset to factory settings-> Reset phone.

How can I view the recently started apps?

In order to view the recently started apps, you need to press the left key marked with a square until the recently started apps tabs appear. To close them, you must slide left on each window.

How can I access more info about the phone (Battery level, SIM card status, IMEI info)?

To view more information about the phone (Battery level, SIM card status, IMEI info) please access Menu-> Settings-> About Phone-> Status.

How can I install apps, others than the ones downloaded from the Play Store?

In order to install apps downloaded from other sources, you need to access Menu-> Settings-> Security-> Unknown sources–> On.

Can I use a launcher other than the preinstalled one?

Yes, you can change the phone's launcher by using a profile app that can be downloaded from Play Store.

How do I delete the preinstalled apps?

The apps cannot be uninstalled, but can be deactivated, by following the next steps: Menu-> Settings-> Advanced settings-> Apps-> All-> Select desired app-> Turn off.

How can I make a backup for the Phone Book, SMS and Calls?

In order to make the backup, please follow the next steps: Menu-> Settings-> Backup and reset-> Data backup - on.

Why aren’t some APK apps functioning accordingly?

Many apps are proposed and provided by developers without previous compatibility tests with the operating systems and hardware configurations of different product models, so there can be certain APK documents that are not totally compatible with your device.

How can I make a screenshot without using a profile app?

To make a screenshot without using a profile app you have to simultaneously press the Power and Volume minus keys.

How can I turn on the Wi-Fi, Bluetooth, Data etc?

Slide down on the shortcut bar and turn on/off the desired option or from Settings you can also turn on any option you want.

How can I turn my phone into a hotspot?

To turn your phone into a hotspot, follow the next steps: Menu-> Settings-> More-> Tethering and Portable Hotspot-> Wi-Fi Hotspot-> Enable.

How do I turn off the predictive text or the spell checker?

To turn off this feature, you need to take the next steps: Menu-> Settings-> Language and text input-> Spell checker-> Off and for predictive text Menu-> Settings -> Language and text input-> Google keyboard-> Spell Checker-> Turn on/off according to your preferences.

How can I change the predefined answers in the case of rejecting a call?

Menu-> Phone-> Press the three vertical points from the upper right part of the display-> Settings-> General-> Quick answers-> Select the answer to be modified.

How can I redirect phone calls?

In order to redirect phone calls, you must follow the next steps: Menu-> Phone-> Settings (the three points)-> Calling accounts-> Select SIM-> Call forwarding-> here you can activate the call forwarding according to your option: Always forward Forward when busy Forward when unanswered Forward when unreachable Next, you type in the number you wish to redirect to-> Enable

How do I assign a picture to a contact?

In order to set a picture for a contact, simply access Menu-> Gallery-> Choose picture-> Options (the three points)-> Set picture as-> Contact photo-> Select contact-> Crop picture. Please note that you can set a contact photo exclusively for contacts saved in the phone's memory.

How can I change the bluetooth’s name?

Access Menu-> Settings-> Bluetooth-> Turn Bluetooth on-> Touch the three points from the upper right corner of the display-> Rename this device.

How can I turn on the Call waiting function?

Menu-> Phone-> Press the three points on the right part of the display-> Settings-> Calling accounts-> Select SIM-> Extra settings-> Call waiting-> Checked.

The phone is connected to a PC, but the device is not recognized. How can I update my device's driver?

In order to update the device’s driver, so that it can be recognized and the memory is visible on the PC, you need to do the following: Double click on My Computer (This PC) -> Select the “Manage” option-> In the new open window select the “Device manager” option from the left side-> A list with the drivers from the PC will be displayed in the right side. A driver named “Unknown device” will be displayed -> Select and right click on it -> Select “Update driver software” -> A new window will be displayed, select “Browse my computer for driver software” -> Select “Let me pick from a list of device drivers from my computer” -> “Show all devices” -> Select “MTP USB Device” from the next window -> the driver will be updated and a confirmation message will de displayed. After following these steps, the device’s memory will be shown when accessing the PC.

How can I turn on or adjust the key vibration?

The vibration is set by default in the Google keyboard. In order to adjust the vibration intensity while pressing the keys, you need to do the following: Access Menu-> Settings-> Advanced settings-> Language and input-> Press on “Google keyboard”-> Select “Preferences”-> Vibration strength on keypress-> Select a value higher than 30 ms-> Vibration will be felt.

I have a missed call, I go to the Phone app, but the notification is still visible. How can I fix it?

The Phone app is a Google app and therefore has a slightly different functionality. You need to slide right, after accessing the app and go to the recent calls menu, which has a clock as an icon. Once the call is viewed, the number on the icon will dissapear.